Conditions of Use
So following text is not valid, just information. When you are in doubt, refer to our German text.
Foreword
We try our best to completely satisfied and assure you a courteous, reliable and obliging treatment. After all, just happy customers entrust us with a job and a friend repeatedly.
Sincerely, Hannes Eisterer
§ 1 General
These terms and conditions apply to the entire business relationship with our customers. Conflicting Terms and Conditions will only contract if these are accepted by us in writing. In the case of an admission is limited this to the respective business. All goods are delivered only to the specified designs and packaging units. Technical changes in the interests of technical progress as well as slight differences / changes in shape, color and weight, within reason is reserved. Orders are only binding for us, if we confirm them or honor them by sending the goods.
§ 2 Prices
All prices are inclusive of the prevailing tax plus shipping and handling. Unless mentioned otherwise, the prices refer to each article depicted as described, but not to accessories or decorations.
§ 3 Delivery and Performance
We usually deliver within 1 - 3 days. By a lack of inventory should the delivery date be later, the customer is informed immediately. He can then decide whether they agree with a later delivery. Delivery is subject to the proviso that we will as a dealer himself supplied on time and correctly. Delivery and performance due to force majeure and due to events that make the seller to make delivery or impossible, our company Elektrohandel Eisterer not responsible even if binding deadlines and dates. If we withdraw because of unavailability of the goods from the purchase agreement, we commit ourselves to inform the customer immediately about the unavailability. This rule also applies in the case of supplementary performance.
§ 4 Payment
Invoices are due immediately and without any deductions. Usually done as the payment in advance, by bank transfer or PayPal. If the buyer defaults on payment, we are entitled, reminder fees of EUR 5, - to demand and to charge interest at the statutory rate. The right to claim further damages is reserved. Payment shall not be deemed made when Elektrohandel Eisterer loss can dispose of the amount owed. When paying bills by direct debit, the goods will only become the property of the customer, if the amount could be collected in full and without cancellation of the direct debit.
§ 5 Unrestricted right of return (of informing the consumers right to return and return consequences of consumer contracts)
Right of withdrawal
You have the right to withdraw from this contract within 14 days without giving any reason.
The withdrawal period will expire after 14 days from the day on which you acquire, or a third party other than the carrier and indicated by you acquires, physical possession of the goods.
To exercise the right of withdrawal, you must inform us (Elektrohandel Eisterer, Theodor-Wimmer Strasse 16, 4760 Raab, Tel.: 004369910546947, Email: office@eisterer.com) of your decision to withdraw from this contract by an unequivocal statement (e.g. a letter sent by post, fax or e-mail). You may use the attached model withdrawal form, but it is not obligatory.
To meet the withdrawal deadline, it is sufficient for you to send your communication concerning your exercise of the right of withdrawal before the withdrawal period has expired.
Effects of withdrawal
If you withdraw from this contract, we shall reimburse to you all payments received from you, including the costs of delivery (with the exception of the supplementary costs resulting from your choice of a type of delivery other than the least expensive type of standard delivery offered by us), without undue delay and in any event not later than 14 days from the day on which we are informed about your decision to withdraw from this contract. We will carry out such reimbursement using the same means of payment as you used for the initial transaction, unless you have expressly agreed otherwise; in any event, you will not incur any fees as a result of such reimbursement. We may withhold reimbursement until we have received the goods back or you have supplied evidence of having sent back the goods, whichever is the earliest.
You shall send back the goods or hand them over to us, without undue delay and in any event not later than 14 days from the day on which you communicate your withdrawal from this contract to us. The deadline is met if you send back the goods before the period of 14 days has expired. You will have to bear the direct cost of returning the goods. You are only liable for any diminished value of the goods resulting from the handling other than what is necessary to establish the nature, characteristics and functioning of the goods.
§ 6 warranty claims, warranty, damage claimsWarranty claims are limited to subsequent. When the remedy fails, there is the option of the customer between the right to cancel the contract or to reduce the purchase price. As far as for the goods by the manufacturers guarantee is granted, there are the details of the warranty conditions to the delivered items? Attached. If a particular item is no longer available, we will send you a quality and price equivalent products (substitute). Also in this article apply the aforementioned return policy and the warranty claims. No oral or written information about the suitability and application of our products should not be regarded as a guarantee of the properties, but only as a purchasing advice. Recognizes the customer on receipt of goods damage to the packaging, it should be in receipt of the goods can confirm the damage to the carrier in writing and give evidence to Elektrohandel Eisterer immediately notified that the adoption because of damaged packaging is done with caution. Transport damage discovered after unpacking the goods are to be reported to us in writing within 3 days.
§ 7 Retention of title
We retain title to the goods delivered until full payment of the purchase price. The Buyer is obliged to notify us of any change of residence or place of business immediately, as long as demands for delivered goods are open or the goods have not been delivered.
§ 8 Note on data collection
Our privacy practices are in accordance with the Data Protection Act 2000 (DPA 2000) and DSGVO. The customer agrees that the company Elektrohandel Eisterer processed in connection with the business relationship data about the client as permitted by law, stores and analyzes. The company collects and uses Elektrohandel Eisterer customer and order data to process the orders and any complaints, unless the customer wants to take you additional services (eg customer, newsletter subscription). A transfer of data to companies responsible for the delivery takes place only in so far as the order processing is necessary? makes. Otherwise, the data will be kept strictly confidential and not made available to third parties. The customer has a right to know and a right to rectification, blocking and deletion of stored data. For this please send us an email or a letter.
§ 9 Information on Online Dispute Resolution
The European Commission will in the first quarter 2016 an internet platform for online settlement of disputes (so-called. "ODR platform") provide. The ODR platform should as a focal point for the extrajudicial settlement of disputes concerning contractual obligations arising, serving from online sales contracts. The ODR platform will be accessible via the following link: http://ec.europa.eu/consumers/odr
§ 10 Final provisions
The invalidity of any provision shall not affect the validity of the remaining terms and conditions. For contracts with a customer who is not a consumer and not its general jurisdiction within the country, the jurisdiction Schärding agreed. Austrian law shall apply.